RACI MATRIX TOOL

To successfully implement an action plan, RACI Matrix tool used for assigning roles and responsibilities. RACI is a tool that stands for responsible, accountable, consult, and inform. It is used to identify and allocate the right personnel to the actions that must be accomplished in order to deliver the solution. Definitions of RACI- 1. “R” RESPONSIBLE: The responsible individual(s) is/are the ones who actually complete the task. He/She is responsible for action/ implementation. Responsibility can be shared. The degree of responsibility is determined by the “A” individual. 2. “A” ACCOUNTABLE: The accountable person is the individual who is ultimately answerable for the activity or decision. This includes “yes” or "no” authority and veto power. Only one “A” can be assigned to an action. 3. “C” CONSULT: The consult role is played by individual(s) (typically subject matter experts) to be consulted prior to a final decision or action. This is a predetermined need for two-way communication. Input from the designated position is required. 4. “I” INFORM: This is the individual(s) who needs to be informed after a decision or action is taken. They may be required to take action as a result of the outcome. It is a one-way communication. Key Steps: 1. Identify the work process. 2. Determine the decisions and activities to chart. 3. Prepare a list of roles or people involved in those tasks. 4. Develop the RACI chart. 5. Get feedback and buy-in.